Customer Testimonials
I started working with Carl. He gave me all the price details and information regarding the car. He was responsive and very helpful. My son and I met with Samantha for the test drive. She was very knowledgeable about the car and answered all of our questions. The customer service is why I came back to Paramount.
Recently bought a 2025 Volkswagen Jetta GLI. Could not be more happy with the service that I received.
Extraordinary service! Everything was fast and easy. I Would definitely recommend Jesus Gomez if you’re looking to buy a Vehicle! Left the lot very happy and excited with my new car.
Thanks for making our purchase easy and stress free! The car buying experience was great! Definitely do your credit check before as it saves time and the process was much quicker!
Zach and each person we dealt with were just great . Also, they were very fair in what they gave us for our 2025 Subaru Outback and very fair in the asking price for their 2024 Volvo XC 40.
Awesome experience thanks for all the help and and also for clearing our vehicle thanks again
Loved the staff and selection! We found exactly what we were looking for in Hickory.
I worked with Katelyn Hamm and she has been very helpful and patient. Katelyn is very knowledgeable about Volvo products. She is very efficient with her part of the paperwork and then she turned me over to Kami Thompson to finish up the closing. They make a great team! Teamwork is very important in business.
Michael was very knowledgeable in helping me trade in my vehicle. He was prompt with returning messages and made this process very easy. Thank you!
Cami was great! Very knowledgeable and helpful explaining all aspects of the car. Wish I had been stronger to say no to the add on protections during financing. Not sure the cost will be worth it. I guess time will tell.
This dealership and the employees there go the extra mile to make sure you are taken care of. Cody is a great salesman I have bought two new vehicles from him in the past 6 months.
Jesus was a very good salesman. He did a great job serving as a representative of Paramount under some difficult demands while also maintaining excellent rapport with the buyer...me. I appreciate his service/help. Also, I was lucky in finding a great vehicle at a reasonable price to replace my old one that was totaled in a wreck that wasn't my fault! Marrying a lady from my home county may have something to do with Jesus's salesmanship abilities??? Joe Bost, Lenoir, NC
I called about 20 minutes in advance to confirm the vehicle was at the lot. On arrival, Noah, had the vehicle staged upfront for me to inspect. Buying process met my expectations. Informative, concise, and transparent. I would recommend paying these guys a visit.
Fox was great to work with. The process was easy right up to the paperwork. Definitely would come back to Paramount Automotive. Love my new car!
Everyone at Paramount was super helpful. From my first look at a car online, Zach was quick to respond and help me through the whole process. That and a fabulous car has made me very happy.
I had an exceptional experience purchasing my car at Paramount Volvo VW Porsche. From the moment we walked in, the staff was welcoming, knowledgeable, and never pushy. My salesperson, Zach Pletcher, took the time to understand what I was looking for and helped me find the perfect vehicle within my budget. The entire process was smooth, transparent, and hassle-free. Financing was straightforward, and they even went the extra mile to make sure I was comfortable with all the features before driving off the lot. I highly recommend Zach as a salesperson and Paramount Volvo VW Porsche to anyone looking for ...
This is the second car I have brought from Fox. He is very knowledgeable, kind and he listens to what you want in a car! It has been a pleasure working with Fox Guenter and Paramount.
Very satisfied with everyone I dealt with at Paramount Automotive. Would definitely recommend this dealership.
Zack was professional and patient with me, explaining features of the car. Was very helpful.
Gates and Cole were awesome to work with! Buying a VW through Paramount was so easy and effortless. Everyone is very friendly and helpful and we could not ask for a better experience! We will return to Paramount for all of our future car purchases.
We drove 140 miles to work with Jesus and the rest of the team at Paramount, and it was well worth it. We tried to work with 3 other Volvo dealerships, but none was as responsive or tried to understand our needs. The transaction went smoothly, the staff was very professional, and Jesus was so helpful from start to finish. Thanks for a great experience!
Josh was a pleasure to work with. Helpful but not pushy. Financial manager was very professional as well.
The team at Paramount Porsche, Volvo VW did an excellent job. They were so quick to help us, and there wasn’t a whole lot of negotiating. They gave us the absolute best deal on the spot. Their customer service was fantastic as well.
Customer service is on point and helpful with knowledge. The process of buying a car was smooth and efficient.
My experience was very good, and I was able to find the car I was looking for and to get a good deal for it.
10/10!! I had a great experience with Kami she helped me buy my Audi Q3 and was the easiest and quickest dealership experience, I would highly recommend if you want a haggle-free dealer experience and not feel pressured
Very easy and friendly to work with the sales werevery friendly and didn't try to pressure you
This being my 5th purchase from this dealership says how much I love dealing with them. From sales to service they always exceed my expectations. Jesus, Ernie, Rudi and Cole all combined to make my experience special again. Heather is always a joy to see when I do have to come in for service.
Purchased my Camaro back in January. Have had it now about a month. I am totally happy with the car and totally happy with the way I was treated by Gates and Cole. They treated me as if I was a friend and not just a customer. Round trip we drove 868 miles to get this car. We feel like it was all worth it. Thank you!
Noah made things very easy to understand and made us feel confident that we were making a good investment in a great car. Heather and Cole were also very helpful throughout the process. Overall, it was an excellent experience because of their professionalism and personalities!
Second new car purchase in the past two months - Cody is a great guy along with all others in the dealership.
I have worked with Fox Guenter over the past 2 years on the purchase of three VW vehicles for our family. Fox has been great with his service, communication and follow-though. We have thoroughly enjoyed getting to know Fox and working with the Paramount Team. In all three purchases, we've had the pleasure of meeting with representatives from the ownership team (Scott Yount) and management (Ernie Masche) both who personally thanked us for our business and ensured our needs were met or exceeded. Kami thompson in the Finance Department was excellent. She is thorough, quick and professional. Great team, cars ...
Great experience at Paramount. Fox was more than accommodating while we made a decision and waited out the weather. No one pushed at all, just took the sale at our pace. I will 100% look here next time we are ready to buy.
Jesus was very patient and communicated well with me throughout the whole buying/trading process!
Jesus Gomez and the entire staff at Paramount were very professional & easy to work with! One of the easiest experiences I've had purchasing a vehicle.
Gates was great to work with, Always a pleasure working with someone who listens and responds
Great customer service, Very friendly people & made the auto buying process very easy! Would recommend to anyone getting a car!
Great experience!! We had texted Rudi about the vehicle the day before and he got right back to us on a Sunday. Zach Pletcher was our salesman, very knowledgeable, patient, honest and very thorough explaining the new vehicle. Cole was great to work with as well, seamless process, well done!! Great customer service, highly recommend, thanks again Zach!!
Answered my question in a reasonable amount of time and gave relevant information. Offered additional assistance and was friendly.
Brad and Cole did a great job to get me a payment that was affordable for me! Outstanding customer service!!
I contacted the dealer and got connected with Zach. I talked to him, told him what I was looking for and he got right back to me. I had reached out to other dealers as well. There was no pressure to get to the dealership or make a decision. Zach just treated me great. I got numbers from Zach, which I thought was a good deal and went and purchased. He was great and Cole was as well with the warranty and paperwork. Great guys, super easy to work with and would definitely recommend and buy again. The process was ...
I bought a used VW Beetle remotely and did not visit the dealership in person. Cody McRary was excellent to work with and sale went very smoothly.
Jesus was very helpful and knowledgeable, this was the second car I've purchased from paramount, would recommend!
Purchased a new Volco XC60 from Paramont Volvo of Hickory and we could not be happier with the experience. Zachary Pletcher was our salesman and we really appreciated his honesty, patience and knowledge. He got us a great deal and would reccomend him if your looking for a new Volvo, Porsche, Volkswagon or whatever else they have on the lot. Thanks again Zachary!
I contacted this dealership online and they responded almost immediately. The dealership then worked very quickly to offer me a great deal over the phone for the exact car I was looking for. When I arrived at the dealership they greeted me and started processing the paperwork right away. The dealership provided me my deal in writing to review and it was exactly as they had quoted me over the phone. There were no surprise fees. The people were very kind and helpful and I would definitely recommend this dealership to others.
Very accommodating and eager to make a deal. Jesus helped make it work to suit my needs.
I had a great experience with Jesus and he was very helpful and knew a lot about the vehicle.
I can not say enough good things about Paramount Motors in Hickory. I saw online a car I was very interested in and sent them a text. From start to finish everyone was very helpful, especially Tim Whitener. He took me on a test driver, explained everything about the car and even set up my Bluetooth. I felt very comfortable with the entire purchase and would recommend Paramount to all of my friends.
My experience with Paramount was very good. We live 2 hours away and arrived late in the day on a rainy day at that. Bob was more than happy to assist us and stay late making sure everything was perfect. Thank you for the extra time and making this process seamless. I will purchase again.
I have worked with Paramount VW on my last several cars. They have amazing customer service, and I wouldn’t dream of working with anyone else. My most recent experience was more of the same!
Paramount made the process of trading in my 2017 Volvo XC90 and purchase of a 2025 XC60 very easy. I am a couple of hours away. Everyone was very kind and accommodating. They delivered my new vehicle and picked up my trade in. I love my new Volvo!
Paramount Motors in Hickory made a straightforward, friendly, professional, timely transaction on new car sale. Would shop or buy from this dealership again or recommend them based on my experience.
Knowledgeable, informative, honest, altruistic, professional staff. Made the purchase a delightful experience. What more could you ask for. Stand behind the products.
Fox was fantastic in assisting my wife in her purchase of a VOLVO XC90. He made the process seamless with no pressure. We look forward to working with him in the future!
Fox and the entire team at Porsche Hickory went above and beyond to make the deal happen, and the entire process was completed remotely and included delivery to my home. Thanks again!
I recently had the pleasure of purchasing a vehicle from Paramount Automotive and I couldn't be more satisfied with my experience. From the moment I walked in, the staff were friendly, attentive, and incredibly knowledgeable. They took the time to understand my needs and helped me find the perfect vehicle that suited my budget and lifestyle. The entire process was seamless—from test driving to financing—and there was no pressure at any point. I felt like they genuinely cared about ensuring I made an informed decision. The team also went above and beyond with their customer service, offering ...
Rudi, Trenton and Kami did a great job of getting me into my 2024 Autobahn GTI The process was quick, my trade in value was super competitive and everything was done in hours.
Gates Walters and Paramount were both great! We were so pleasantly impressed with their level of service. Thankful for a very smooth, professional transaction. We would buy another car from here in a heartbeat!
Very easy process and very fair price! They delivered the vehicle to me and drove my trade-in away. Highly recommend.
Fox was a pleasure to work with - up-front with pricing and had the vehicle and all the paperwork ready for when I arrived. Would definitely recommend him and Paramount Volvo to friends and family.
This dealership is absolutely amazing! They were awesome in being able to work with me and get me in a new car! Definitely will be back in the future.
It was difficult to trade in my first Volvo after driving it for 13 years. After all those years, it still looks and drives great. Thank you to a friendly, helpful service department for the few times I needed them. There was no high pressure here. The sales personnel were so friendly and knowledgeable. They allowed me to drive the car on 3 separate days before deciding it was right for us. With rebates and a very accommodating negotiation, the price was just what I wanted. Thank you, Paramount Volvo!
Very responsive. Easy to work with. Fair pricing. Easy closing transaction. Very satisfied with my experience and will be a repeat customer.
I Have worked with Rudi Rudisill since 2011 and the dealership since 2004. I buy all my VW's from them. There sales staff and Maintenance dept are best in class. Cody was amazing. Kami is a rock star.
It was a wonderful experience, and the sales staff was exceptionally helpful and knowledgeable. Will buy again in the future!
Lidya is wonderful. very helpful and informative. gave me all the information I needed. highly recommend. not pushy and very professional!!!!
Fox, as the face and voice of your dealership did a great job working with me online to make this purchase. I had done quite a bit of shopping around a three state area and found that Paramont was straightforward and understanding my needs in the vehicle that I was looking for, and quickly I was able to get a quote, work the deal and was confident with the reputation of the dealership and the extra warranty and maintenance at items that are added for the consumer in care of the vehicle . When I arrived at the dealership, I was ...
I always enjoy dealing with the folks at Paramount Volkswagon in Hickory. Rudi Rudisell and his team of professionals always make me feel like I am their most important customer.. They want to earn your business by working hard to give you the best deal. My sales Associate, Katelyn Hamm and Rudi went above and beyond to make it happen and for that I am grateful.. their service dept has always done me well as always. My third Volkswagon purchase from Rudi and his team and it will likely not be my last!
Best buying experience we have had when purchasing a car. No pressure and they went out of their way to meet our needs
She is an absolute amazing woman!! She helped us out of an unfortunate upside down situation and not only did she get the deal done we also traded for another vehicle as well so we bought 2 cars from her on Saturday! Do yourself a favor and come and see Katelynn Hamm! No pressure and she goes above and beyond! Definitely referring her to all my friends and family to Paramount Volvo in Hickory and also Colby at Paramount Hyundai helped us as well and he was amazing as well!
I would like to start this with, Gates was great! Easy to work with, kind, and made the initial process very EASY! On Saturday, I was a walk in to discuss my lease turn in and what my next car options looked like. We made a decision and a plan for me to return on Monday evening to finalize and sign all the finance paperwork. Gates texted me a little after 5 and told me everything was ready. I arrived at about 5:45 and gates had all of his paperwork ready. We immediately signed that and he handed it over. I then ...
She was really helpful and answered all my questions without doubting, and friendly Thank you
I had an appointment for an oil change for my VW Atlas cross-sport and I left with a Porsche Macan-.s. Thank you Bob for letting me test drive the car and making my day! Bob has great customer service. and he’s easy to talk with. It’ was an unexpected pleasure to be able to drive away in a Porsche. Thank you Bob and Paramount..
We are very happy with the service we received at Paramount Porsche Volvo VW. Bob Smith did a great job of helping me get familiar with the car so I could give it a test drive. Working through the nuts and bolts of the sales transaction was also very straightforward and we are satisfied with the pricing. The whole process was very smooth and professional. This was definitely the most enjoyable experience I've every had in buying an automobile.
The team at Paramount Volkswagen went above and beyond! Big thanks to Katelyn and Kami for a relaxed, no-pressure visit. The customer service was outstanding, and we love our new purchase!
I must say Zachary Pletcher was one of the best car salesmen I have had the pleasure to do business with. He handled himself in a very professional manner and was considerate in the way he took time to answer all my questions. My experience was very pleasant. A+ for Zach
A relaxed and no pressure dealership with friendly and knowledgeable sales people! An all around great experience!
We was please with your service and professionalism. Thank you for helping us to find the car that we were looking.
From start to finish, the entire team at Paramount Volkswagen exceeded our expectations! Special thanks to Trenton, Rudi, Kami and Heather for providing a comfortable, no-pressure approach at our visit to your dealership. The level of customer service is nothing short of phenomenal and we are thrilled with our purchase!
Gates did a great job helping us find the right vehicle at the right price. And since we ended up purchasing a used vehicle, he made sure it was in top shape for delivery. Also, Kami made the finance process easy and explained everything so it was easy to understand. All the team members at Paramount were friendly and helpful.
We have bought several new cars over the decades and Cody was better than most we have ever dealt with. Every step was simple, to the point and clear. No back and forth, just the facts. We got a great price on a new 2024 Jetta Sport and highly recommend Paramount and Cody to everyone who reads this. A special "Thank You" to Cody.
We had a great experience purchasing a new Atlas at Paramount VW in Hickory. We live 2.5 hours away and it was our first experience with Paramount. They were more competitive in pricing than our local dealership and were able to get the Atlas we wanted when it seemed as though not many options were available. Cody in Sales, with his knowledge and communication, was great to work with during the whole purchasing process and Kami in Finance was also very knowledgeable and did a nice job helping us navigate the paperwork. Thank you to Cody, Kami and the team at ...
I recently purchased a new Volvo from Paramount Motors in Hickory. I was pleasantly surprised at how fast and easy it was. My salesman, Gates, was very helpful, knowledgeable and attentive. He continues to call or text from time to time to see how I am doing with my beautiful new car. While this is my first Volvo, it will not be my last and I look forward to a long relationship with Paramount in the years to come.
Lidya's friendly and very welcoming. She took the time to understand what I was looking for. She patiently answered all my questions and gave great advice without any pressure.
Fantastic dealership, zero pressure sales (genuinely ZERO pressure) the most casual but professional dealership I have ever been to. We buy all of our cars from Paramount and the excellent customer service is the reason we keep returning.
Great service. No questions needed to be asked because Bob provided all the information we needed!
Everything about purchasing my vehicle was great. All of the sale staff and the finance staff were so easy to work with. Everyone went above and beyond and I am so happy I chose this dealership.
Gates Walters was fantastic. This was the best dealership experience I've ever had and can't recommend them enough.
The purchase of our new vehicle was seamless. We would definitely recommend buying from this dealership. Knowledgeable and courteous.
Katelyn was a pleasure to work with and kept me very informed throughout the process. I would absolutely go back to her (and her finance partner Kami) for another purchase given the need. Thank you Katelyn and Kami!
I purchased a BMW from this dealership with the help of Lidya Kidane, the sales associate. She was terrific! Answered all my questions, as I am out of state. She kept me informed and up to date and made the purchase easy. I was also assisted by Kami, who was very helpful. My car was delivered when promised and I absolutely love it! Would recommend them to others.
Loved working with Trenton. My wife liked working with him so much we didnt shop prices at other dealerships.
Katelyn was amazing in helping me find the right vehicle for my needs and payment options. She was very patient and went above and beyond to make this such a pleasant experience. I can’t thank her enough!!
From the beginning Katelyn made my purchase a super easy and pleasant experience. We spoke and I let her know what I wanted and what I wanted to be at as far as payments and she listened and help get me the best deal. She never pushed me into anything extra or going over my budget. Her and Scott made my experience so wonderful and will recommend them to anyone looking for a car!
Fox is a people’s person the right person to have in sales would buy another car from him very impressed with the people working at the Volkswagen dealership thanks again Roland
I have purchased 3 vehicles from Bob and each time I was more than satisfied with him and the service Paramount provided.
Great experience with Fox at Paramount Volvo. He is very professional, caring, friendly, but never pushy.
Katelynn was a pleasure to work with. She knew a great deal about the inventory and was willing to put the extra time in to find what I was looking for! I would highly recommend her!
Katelyn was very helpful. She was friendly and efficient and made sure customers understood what they needed to about the vehicle. This was a great experience. I would refer others as well as purchase a car from this dealership and salesperson again in the future.
Everyone was super friendly. Explained everything very well. Excellent customer service provided by Lidya Kidane