Customer Testimonials

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DealerRater Jan 21, 2025

Great experience!! We had texted Rudi about the vehicle the day before and he got right back to us on a Sunday. Zach Pletcher was our salesman, very knowledgeable, patient, honest and very thorough explaining the new vehicle. Cole was great to work with as well, seamless process, well done!! Great customer service, highly recommend, thanks again Zach!!

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DealerRater Jan 21, 2025

Answered my question in a reasonable amount of time and gave relevant information. Offered additional assistance and was friendly.

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DealerRater Jan 16, 2025

Brad and Cole did a great job to get me a payment that was affordable for me! Outstanding customer service!!

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DealerRater Jan 10, 2025

I contacted the dealer and got connected with Zach. I talked to him, told him what I was looking for and he got right back to me. I had reached out to other dealers as well. There was no pressure to get to the dealership or make a decision. Zach just treated me great. I got numbers from Zach, which I thought was a good deal and went and purchased. He was great and Cole was as well with the warranty and paperwork. Great guys, super easy to work with and would definitely recommend and buy again. The process was ...

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DealerRater Jan 10, 2025

I bought a used VW Beetle remotely and did not visit the dealership in person. Cody McRary was excellent to work with and sale went very smoothly.

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DealerRater Jan 9, 2025

Jesus was very helpful and knowledgeable, this was the second car I've purchased from paramount, would recommend!

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DealerRater Jan 8, 2025

Purchased a new Volco XC60 from Paramont Volvo of Hickory and we could not be happier with the experience. Zachary Pletcher was our salesman and we really appreciated his honesty, patience and knowledge. He got us a great deal and would reccomend him if your looking for a new Volvo, Porsche, Volkswagon or whatever else they have on the lot. Thanks again Zachary!

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DealerRater Jan 3, 2025

I contacted this dealership online and they responded almost immediately. The dealership then worked very quickly to offer me a great deal over the phone for the exact car I was looking for. When I arrived at the dealership they greeted me and started processing the paperwork right away. The dealership provided me my deal in writing to review and it was exactly as they had quoted me over the phone. There were no surprise fees. The people were very kind and helpful and I would definitely recommend this dealership to others.

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DealerRater Jan 1, 2025

Very accommodating and eager to make a deal. Jesus helped make it work to suit my needs.

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DealerRater Dec 31, 2024

I had a great experience with Jesus and he was very helpful and knew a lot about the vehicle.

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DealerRater Dec 31, 2024

I can not say enough good things about Paramount Motors in Hickory. I saw online a car I was very interested in and sent them a text. From start to finish everyone was very helpful, especially Tim Whitener. He took me on a test driver, explained everything about the car and even set up my Bluetooth. I felt very comfortable with the entire purchase and would recommend Paramount to all of my friends.

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DealerRater Dec 30, 2024

My experience with Paramount was very good. We live 2 hours away and arrived late in the day on a rainy day at that. Bob was more than happy to assist us and stay late making sure everything was perfect. Thank you for the extra time and making this process seamless. I will purchase again.

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DealerRater Dec 21, 2024

I have worked with Paramount VW on my last several cars. They have amazing customer service, and I wouldn’t dream of working with anyone else. My most recent experience was more of the same!

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DealerRater Dec 19, 2024

Paramount made the process of trading in my 2017 Volvo XC90 and purchase of a 2025 XC60 very easy. I am a couple of hours away. Everyone was very kind and accommodating. They delivered my new vehicle and picked up my trade in. I love my new Volvo!

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DealerRater Dec 19, 2024

Paramount Motors in Hickory made a straightforward, friendly, professional, timely transaction on new car sale. Would shop or buy from this dealership again or recommend them based on my experience.

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DealerRater Dec 16, 2024

Knowledgeable, informative, honest, altruistic, professional staff. Made the purchase a delightful experience. What more could you ask for. Stand behind the products.

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DealerRater Dec 16, 2024

Fox was fantastic in assisting my wife in her purchase of a VOLVO XC90. He made the process seamless with no pressure. We look forward to working with him in the future!

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DealerRater Dec 16, 2024

Fox and the entire team at Porsche Hickory went above and beyond to make the deal happen, and the entire process was completed remotely and included delivery to my home. Thanks again!

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DealerRater Dec 14, 2024

I recently had the pleasure of purchasing a vehicle from Paramount Automotive and I couldn't be more satisfied with my experience. From the moment I walked in, the staff were friendly, attentive, and incredibly knowledgeable. They took the time to understand my needs and helped me find the perfect vehicle that suited my budget and lifestyle. The entire process was seamless—from test driving to financing—and there was no pressure at any point. I felt like they genuinely cared about ensuring I made an informed decision. The team also went above and beyond with their customer service, offering ...

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DealerRater Dec 9, 2024

Rudi, Trenton and Kami did a great job of getting me into my 2024 Autobahn GTI The process was quick, my trade in value was super competitive and everything was done in hours.

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DealerRater Dec 6, 2024

Gates Walters and Paramount were both great! We were so pleasantly impressed with their level of service. Thankful for a very smooth, professional transaction. We would buy another car from here in a heartbeat!

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DealerRater Nov 27, 2024

Very easy process and very fair price! They delivered the vehicle to me and drove my trade-in away. Highly recommend.

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DealerRater Nov 26, 2024

Fox was a pleasure to work with - up-front with pricing and had the vehicle and all the paperwork ready for when I arrived. Would definitely recommend him and Paramount Volvo to friends and family.

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DealerRater Nov 26, 2024

This dealership is absolutely amazing! They were awesome in being able to work with me and get me in a new car! Definitely will be back in the future.

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DealerRater Nov 16, 2024

It was difficult to trade in my first Volvo after driving it for 13 years. After all those years, it still looks and drives great. Thank you to a friendly, helpful service department for the few times I needed them. There was no high pressure here. The sales personnel were so friendly and knowledgeable. They allowed me to drive the car on 3 separate days before deciding it was right for us. With rebates and a very accommodating negotiation, the price was just what I wanted. Thank you, Paramount Volvo!

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DealerRater Nov 13, 2024

Very responsive. Easy to work with. Fair pricing. Easy closing transaction. Very satisfied with my experience and will be a repeat customer.

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DealerRater Nov 11, 2024

I Have worked with Rudi Rudisill since 2011 and the dealership since 2004. I buy all my VW's from them. There sales staff and Maintenance dept are best in class. Cody was amazing. Kami is a rock star.

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DealerRater Oct 31, 2024

It was a wonderful experience, and the sales staff was exceptionally helpful and knowledgeable. Will buy again in the future!

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DealerRater Oct 31, 2024

Lidya is wonderful. very helpful and informative. gave me all the information I needed. highly recommend. not pushy and very professional!!!!

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DealerRater Oct 28, 2024

Fox, as the face and voice of your dealership did a great job working with me online to make this purchase. I had done quite a bit of shopping around a three state area and found that Paramont was straightforward and understanding my needs in the vehicle that I was looking for, and quickly I was able to get a quote, work the deal and was confident with the reputation of the dealership and the extra warranty and maintenance at items that are added for the consumer in care of the vehicle . When I arrived at the dealership, I was ...

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DealerRater Oct 25, 2024

I always enjoy dealing with the folks at Paramount Volkswagon in Hickory. Rudi Rudisell and his team of professionals always make me feel like I am their most important customer.. They want to earn your business by working hard to give you the best deal. My sales Associate, Katelyn Hamm and Rudi went above and beyond to make it happen and for that I am grateful.. their service dept has always done me well as always. My third Volkswagon purchase from Rudi and his team and it will likely not be my last!

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DealerRater Oct 25, 2024

Best buying experience we have had when purchasing a car. No pressure and they went out of their way to meet our needs

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DealerRater Oct 18, 2024

She is an absolute amazing woman!! She helped us out of an unfortunate upside down situation and not only did she get the deal done we also traded for another vehicle as well so we bought 2 cars from her on Saturday! Do yourself a favor and come and see Katelynn Hamm! No pressure and she goes above and beyond! Definitely referring her to all my friends and family to Paramount Volvo in Hickory and also Colby at Paramount Hyundai helped us as well and he was amazing as well!

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DealerRater Oct 16, 2024

I would like to start this with, Gates was great! Easy to work with, kind, and made the initial process very EASY! On Saturday, I was a walk in to discuss my lease turn in and what my next car options looked like. We made a decision and a plan for me to return on Monday evening to finalize and sign all the finance paperwork. Gates texted me a little after 5 and told me everything was ready. I arrived at about 5:45 and gates had all of his paperwork ready. We immediately signed that and he handed it over. I then ...

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DealerRater Oct 12, 2024

She was really helpful and answered all my questions without doubting, and friendly Thank you

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DealerRater Oct 12, 2024

I had an appointment for an oil change for my VW Atlas cross-sport and I left with a Porsche Macan-.s. Thank you Bob for letting me test drive the car and making my day! Bob has great customer service. and he’s easy to talk with. It’ was an unexpected pleasure to be able to drive away in a Porsche. Thank you Bob and Paramount..

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DealerRater Oct 10, 2024

We are very happy with the service we received at Paramount Porsche Volvo VW. Bob Smith did a great job of helping me get familiar with the car so I could give it a test drive. Working through the nuts and bolts of the sales transaction was also very straightforward and we are satisfied with the pricing. The whole process was very smooth and professional. This was definitely the most enjoyable experience I've every had in buying an automobile.

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DealerRater Oct 9, 2024

The team at Paramount Volkswagen went above and beyond! Big thanks to Katelyn and Kami for a relaxed, no-pressure visit. The customer service was outstanding, and we love our new purchase!

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DealerRater Oct 4, 2024

I must say Zachary Pletcher was one of the best car salesmen I have had the pleasure to do business with. He handled himself in a very professional manner and was considerate in the way he took time to answer all my questions. My experience was very pleasant. A+ for Zach

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DealerRater Oct 3, 2024

A relaxed and no pressure dealership with friendly and knowledgeable sales people! An all around great experience!

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DealerRater Oct 2, 2024

We was please with your service and professionalism. Thank you for helping us to find the car that we were looking.

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DealerRater Oct 1, 2024

From start to finish, the entire team at Paramount Volkswagen exceeded our expectations! Special thanks to Trenton, Rudi, Kami and Heather for providing a comfortable, no-pressure approach at our visit to your dealership. The level of customer service is nothing short of phenomenal and we are thrilled with our purchase!

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DealerRater Sep 30, 2024

Gates did a great job helping us find the right vehicle at the right price. And since we ended up purchasing a used vehicle, he made sure it was in top shape for delivery. Also, Kami made the finance process easy and explained everything so it was easy to understand. All the team members at Paramount were friendly and helpful.

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DealerRater Sep 25, 2024

We have bought several new cars over the decades and Cody was better than most we have ever dealt with. Every step was simple, to the point and clear. No back and forth, just the facts. We got a great price on a new 2024 Jetta Sport and highly recommend Paramount and Cody to everyone who reads this. A special "Thank You" to Cody.

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DealerRater Sep 23, 2024

We had a great experience purchasing a new Atlas at Paramount VW in Hickory. We live 2.5 hours away and it was our first experience with Paramount. They were more competitive in pricing than our local dealership and were able to get the Atlas we wanted when it seemed as though not many options were available. Cody in Sales, with his knowledge and communication, was great to work with during the whole purchasing process and Kami in Finance was also very knowledgeable and did a nice job helping us navigate the paperwork. Thank you to Cody, Kami and the team at ...

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DealerRater Sep 22, 2024

I recently purchased a new Volvo from Paramount Motors in Hickory. I was pleasantly surprised at how fast and easy it was. My salesman, Gates, was very helpful, knowledgeable and attentive. He continues to call or text from time to time to see how I am doing with my beautiful new car. While this is my first Volvo, it will not be my last and I look forward to a long relationship with Paramount in the years to come.

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DealerRater Sep 21, 2024

Lidya's friendly and very welcoming. She took the time to understand what I was looking for. She patiently answered all my questions and gave great advice without any pressure.

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DealerRater Sep 20, 2024

Fantastic dealership, zero pressure sales (genuinely ZERO pressure) the most casual but professional dealership I have ever been to. We buy all of our cars from Paramount and the excellent customer service is the reason we keep returning.

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DealerRater Sep 19, 2024

Great service. No questions needed to be asked because Bob provided all the information we needed!

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DealerRater Sep 14, 2024

Everything about purchasing my vehicle was great. All of the sale staff and the finance staff were so easy to work with. Everyone went above and beyond and I am so happy I chose this dealership.

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DealerRater Sep 12, 2024

Gates Walters was fantastic. This was the best dealership experience I've ever had and can't recommend them enough.

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DealerRater Sep 10, 2024

The purchase of our new vehicle was seamless. We would definitely recommend buying from this dealership. Knowledgeable and courteous.

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DealerRater Sep 6, 2024

Katelyn was a pleasure to work with and kept me very informed throughout the process. I would absolutely go back to her (and her finance partner Kami) for another purchase given the need. Thank you Katelyn and Kami!

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DealerRater Sep 4, 2024

I purchased a BMW from this dealership with the help of Lidya Kidane, the sales associate. She was terrific! Answered all my questions, as I am out of state. She kept me informed and up to date and made the purchase easy. I was also assisted by Kami, who was very helpful. My car was delivered when promised and I absolutely love it! Would recommend them to others.

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DealerRater Sep 4, 2024

Loved working with Trenton. My wife liked working with him so much we didnt shop prices at other dealerships.

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DealerRater Sep 3, 2024

Katelyn was amazing in helping me find the right vehicle for my needs and payment options. She was very patient and went above and beyond to make this such a pleasant experience. I can’t thank her enough!!

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DealerRater Sep 3, 2024

From the beginning Katelyn made my purchase a super easy and pleasant experience. We spoke and I let her know what I wanted and what I wanted to be at as far as payments and she listened and help get me the best deal. She never pushed me into anything extra or going over my budget. Her and Scott made my experience so wonderful and will recommend them to anyone looking for a car!

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DealerRater Sep 2, 2024

Fox is a people’s person the right person to have in sales would buy another car from him very impressed with the people working at the Volkswagen dealership thanks again Roland

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DealerRater Aug 30, 2024

I have purchased 3 vehicles from Bob and each time I was more than satisfied with him and the service Paramount provided.

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DealerRater Aug 29, 2024

Great experience with Fox at Paramount Volvo. He is very professional, caring, friendly, but never pushy.

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DealerRater Aug 29, 2024

Katelynn was a pleasure to work with. She knew a great deal about the inventory and was willing to put the extra time in to find what I was looking for! I would highly recommend her!

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DealerRater Aug 27, 2024

Katelyn was very helpful. She was friendly and efficient and made sure customers understood what they needed to about the vehicle. This was a great experience. I would refer others as well as purchase a car from this dealership and salesperson again in the future.

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DealerRater Aug 23, 2024

Everyone was super friendly. Explained everything very well. Excellent customer service provided by Lidya Kidane

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DealerRater Aug 23, 2024

I went into the dealership with a specific model and price in mind. They were able to justify their pricing with transparency (later on). They were able to accomodate my purchase, and maintained a very professional interaction with me. Bob is a great helper, and he works with you to achieve your goal!

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DealerRater Aug 22, 2024

Katelyn was so patient and helpful! She went above and beyond Definitely recommend her and the dealership

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DealerRater Aug 17, 2024

I have worked with Paramount Volvo for years! Cody is the Best!! He is AWESOME! No pressure salesman!!! He can make it happen!!! Thank you!

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DealerRater Aug 15, 2024

I think it is extremely professional and well minded. I enjoyed the process!!!. Great Job!!

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DealerRater Aug 14, 2024

This was a no hassle dealership where all the sales teams understood what needed to happen and did not try to upsell you on anything. Easy in - Easy out

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DealerRater Aug 13, 2024

Katelyn and the team at Paramount Porsche Volvo VW are amazing! The entire process was painless and pleasant! I highly recommend checking them out if you are in the market for a nice vehicle!

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DealerRater Aug 7, 2024

They are always helpful and have great service. I would recommend them to anyone. Looking to purchase a car.

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DealerRater Aug 7, 2024

Trenton was very easy to work with. He was waiting on us when we got to town and handled everything very well.

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DealerRater Aug 5, 2024

Always a great experience at Paramont. Fox is super fast and helpful when it comes to leasing.

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DealerRater Aug 2, 2024

Trenton is knowledgeable, professional and friendly making the purchase a pleasure. I am very happy with the purchase of the Taos.

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DealerRater Aug 2, 2024

Mateo was excellent in assisting me with my purchase. He was very knowledgeable and helpful. I would recommend going by and asking for Mateo for anyone interested in Volkswagen/Porsche/Volvo.

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DealerRater Aug 1, 2024

Purchased two Tiguan’s. We’re happy with both vehicles & also the entire team we worked with.

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DealerRater Jul 29, 2024

This dealership was very professional, helpful, understanding and the sales person Lydia was fantastic and helped us get the best deal possible.

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DealerRater Jul 27, 2024

Our sales person Katelynn was Professional AND Knowledgeable! She knew everything about the car we were looking at and the history of the dealership.

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DealerRater Jul 27, 2024

We were please with everything. Gates and Kami were very helpful and pleasant. We are happy with our purchase of the Atlas

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DealerRater Jul 26, 2024

This was our third purchase in two years from Paramount. The staff has always been professional and attentive. I was Lidya's third sale in her young sales career and she was great to work with finding a hard to find GTI.

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DealerRater Jul 22, 2024

It was very easy going. Very helpful with figuring out which car was the best fit.

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DealerRater Jul 16, 2024

Fox Guenter is a very intelligent and professional salesperson who provides excellent hands-on service with no pressure. My husband and I appreciate his willingness to assist in any way we needed, even after the sale was completed. He served as an excellent liaison between us and the dealership, making the whole sales experience quite seamless. Great job! Paramount is a pleasant and relaxing place to transact business. Thanks for everything!

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DealerRater Jul 16, 2024

She was very welcoming, helpful, and informative. I would definitely recommend her to family and friends. We formed a bond immediately! 10/10 experience!

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DealerRater Jul 15, 2024

Very pleasant dealership. Asked for an oil change due to it not being documented and they took care of it at no expense. Furthermore, they were able to get me down to a reasonable price range where I was comfortable at.

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DealerRater Jul 15, 2024

Salesman Jose was great. Not pushy, laid out options, listened to what I wanted in a car.

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DealerRater Jul 8, 2024

We talked last week with three dealerships prior calling Porsche Hickory. Fox did a great job, knowledgeable on the technical details of the car, fully aware of all pricing of the various rating agencies and he followed up on outstanding matters and delivered. Once a deal is done you have to deal with the Finance department and usually it is a drawn-out event with the manager trying to sell you endless add-ons. Not with Andrea. She certainly pointed out the products available, but she did it educated, and it was a pleasure to deal with her. The atmosphere at Hickory ...

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DealerRater Jul 8, 2024

We had a great experience working with Cody to find the right car for us. He wasn’t pushy and was helpful answering all of our questions. We would definitely do business here again.

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DealerRater Jul 6, 2024

Great people. Actually came in to have my vehicle serviced but saw a car I really liked and was in and out with it. Trenton was great as well as all the others there. Everything was upfront, no haggling. Wish I had went there earlier.

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DealerRater Jul 6, 2024

Lovely people work with. Kami and Rudi took care of me from the beginning. Trusted and fair group of people to work with. Thank you

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DealerRater Jul 6, 2024

GREAT EXPERIENCE SECOND TIME WE HAVE LEASED WITH MATEO.....HE DID GREAT JOB ....LOVE THE TIGUAN

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DealerRater Jul 3, 2024

Very helpful staff and sales people. Sales person was amazing to work with and helped me tremendously. No high pressure, just so easy to work with.

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DealerRater Jul 3, 2024

This is the second time we have purchased a vehicle from Zach, he’s the best!

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DealerRater Jul 1, 2024

Paramount Porsche Volvo VW offers a relaxed and welcoming environment when car shopping. The experience was easy and hassle free. The team was prepared and had everything together to make the process quick and efficient. Will recommend!!

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DealerRater Jun 30, 2024

Easy transaction. They found the exact vehicle I wanted. Cody was great to work with and communicated with me all along the way, making sure I had all the information I needed.

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DealerRater Jun 29, 2024

The Paramount team made the car buying process seamless! Great experience, great people, easy to do business with.

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DealerRater Jun 27, 2024

I had a very positive experience Monteo was very patient and I did not feel pressured

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DealerRater Jun 26, 2024

The staff is very friendly and great to work with. Every time we were there, Fox and the others met us where we were at in the process without being pushy. Great group of people and I hope the leadership recognizes the quality of people they have and what great representatives they are for the company.

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DealerRater Jun 25, 2024

Overall, my experience at Paramount VW was top-notch. If you're in the market for a new or used car, I highly recommend this dealership and Zachary for their excellent customer service, fair pricing, and quick, hassle-free transaction process. I'll definitely be returning for my future car needs.

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DealerRater Jun 24, 2024

My appointment was handled according to the time set in advance. The receptionist and sales person were friendly and courteous.

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DealerRater Jun 23, 2024

Bob was fantastic to work with. The whole process was quick and easy. We love the new Porsche! Thank you, Sarah

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DealerRater Jun 17, 2024

Mateo was a pleasure to work with! He was quick with his responses and made me feel like he valued my business. I can honestly say that I will most likely return to this dealership in the future because of how well I was treated and how fair of a deal I was given. This dealership knows how to treat people.

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